Privacy Policy

1. Introduction

SetCourse.AI is committed to protecting the privacy of our website visitors, prospective customers, and service subscribers. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website at setcourse.ai, interact with our demo phone line, or use our AI receptionist services.

2. Information We Collect

We collect information that you provide directly to us, including your name, business name, phone number, email address, business address, website URL, and details about your business operations such as services offered and business hours. This information is collected when you call our demo phone line, submit a form on our website, or communicate with us through any channel.

We also collect information automatically when you visit our website, which may include your IP address, browser type, device information, pages visited, and referring website. We may use cookies and similar tracking technologies to collect this information.

When you interact with our AI receptionist demo, we collect call recordings and transcripts of the conversation. This includes any information you share during the demo roleplay as well as your real contact information provided after the demo.

3. How We Use Your Information

We use your information to provide and improve our services, to set up and customize your AI receptionist, to communicate with you about your account and our services, to send transactional SMS messages such as appointment confirmations and onboarding information, to process payments, to respond to your inquiries and support requests, and to comply with legal obligations.

4. SMS Communications

When you provide your phone number during a call with our demo agent or through our website, you may receive transactional SMS messages from SetCourse.AI. These messages are limited to service-related communications such as demo follow-up information, onboarding details, and appointment confirmations. We do not send promotional SMS messages unless you explicitly opt in. You may opt out of SMS messages at any time by replying STOP to any message. Reply HELP for assistance. Message frequency varies. Message and data rates may apply.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors, cloud hosting providers, and communication platforms, but only to the extent necessary to provide our services. We may also disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. If you cancel your service, we will retain your information for a reasonable period to comply with legal obligations and resolve disputes, after which it will be securely deleted.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to access the personal information we hold about you, to request correction of inaccurate information, to request deletion of your information subject to legal obligations, and to opt out of SMS communications at any time. To exercise these rights, contact us at [email protected].

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our website or services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: